This will create a dedicated dispute only account that is secure and can be used for future disputes. TDS Northern Ireland is the first choice in tenancy deposit protection for landlords and agents. Sign up today and benefit from our industry leading advice. Since 1 April 2013 it has been a legal requirement to protect new deposits … The Court further held that no scheme can impose an initial requirement that a deposit must be protected within 14 days, a failure to adhere to which will allow a tenant to claim against the landlord. The Law; How it Works; Join Now; Resources; Learn More. Trusted, safe and secure. Further details are set out in The Tenancy Deposit Scheme Rules for the Independent Resolution of Tenancy Deposit Disputes at www.tenancydepositscheme.com 1 If a Letting Agent or Landlord is using TDS DIRECT only the tenant can raise a dispute. If there is disagreement at the end of the tenancy over how much of the deposit is returned to the tenant and how much the agent/landlord is entitled to keep, you can use the dispute resolution mechanism to resolve the... How to submit evidence A screen-by-screen guide to submitting evidence. What is a tenancy deposit dispute? We are an award-winning Belfast based service, protecting deposits on private tenancies and resolving disputes over their return. Help & Support Search. Member login credential provides access to all functions for that member. After researching the schemes available, I decided to use the TDS and have been very happy with the service and professionalism. Find out more about our services today. We have a dedicated function for this just type in the certificate code on the Is My Deposit Protected page and we will check both schemes for you. The presenters understand the issues that arise when handling deposits and communicate the information in a professional and knowledgeable manner. A valuable affiliation for us, that we clearly benefit from. The reason I changed from the DPS to yourselves is because the DPS’s Dispute Resolution Service is very poor and inconsistent. Friendly, approachable, informative and innovative- everything an agent could hope & wish for. Login to your account to: Request repayment of the deposit (custodial scheme only) View your tenancy deposit protection; Submit a tenancy deposit … Our no deposit scheme provides your landlord with more protection than a traditional deposit and only costs you one weeks rent! Member Login ; Welcome to mydeposits Jersey. TDS are a critical partner in delivering our award-winning lettings services and give us and our consumers incredible support. Based in Belfast, we are the only scheme operating from Northern Ireland and we provide easy to use, award winning service. The main failings are the difficulty to submit evidence, the poor decisions by the adjudicators, the ignoring of photographic evidence, the mistakes by the adjudicators in working out unpaid rent (I had to complain to get the correct amount), the DPS losing evidence and not acknowledging they had received recorded post days after receipt. Login to the website to view your Tenancy Deposit Scheme account today. You may have an existing account, you may need to setup or activate an account or you may not need an account at all. Provide your tenant with the prescribed information and deposit protection certificate. All contents copyright 2021 Tenancy Deposit Solutions Ltd (company registered in England, no: 05861648). Home; I'm an agent. You will not be able to login until you have done this. Agents and landlords cannot raise a dispute if they are using TDS DIRECT. Reposit is a new idea and I was unsure how easy it would be to deal with a claim. You have the ability to Renew an existing tenant where you have issued a new AST without the need to re-enter all the tenancy details. If your documentation or certificate mentions DPS (Deposit protection service) or MyDeposits then you are not a customer of ours for this deposit and should contact these alternative schemes. particular tenancy deposit. You choose between Insured Protection (you hold the deposit) and Custodial Protection (we hold the deposit). Always time well spent. I also used the guides to manage landlords expectations, thank you! Very happy with the service received so far. Starting a tenancy; My tenants are moving out; I want to know more about disputes; Submitting a single deposit; I'd like some letting guidance; I'm a tenant. These guidelines are intended to make web content accessible to people with disabilities. Request repayment of the deposit (custodial scheme only) View your tenancy deposit protection; Submit a tenancy deposit dispute; If you are logging in for the first time, please activate your account using the code sent by email or by SMS when your landlord/agent registered your deposit. We protect your tenancy deposits, with the reassurance that disputes arising at the end of the tenancy will be resolved quickly, fairly and for free. This information will be on the deposit protection certificate and will be included within the ‘prescribed information’ with your tenancy agreement. During the traumatic event at the TDS Headquarters, despite the severity of the event services were resumed as normal almost immediately. If you are looking for our Insured scheme please go here.. TDS is the first choice in tenancy deposit protection for landlords and agents. Tenants will not see this option on their deposit summary page. #NewsStory: How to prepare for the Tenancy Deposit Scheme Annual Data Snapshot; #NewsStory: New TDS Mobile App Helps Tenants Manage Their Tenancy Deposit Keep up the good work. TDS recognises that some Insured members wish to delegate the task of raising or responding to disputes without providing full account management. Become a member and ‘Register a Deposit’ in just a few minutes. Tenancy Deposit Scheme, Offering government backed deposit protection services across the UK Latest news. Tenancy Deposit Scheme, Offering government backed deposit protection services across the UK With both Custodial and Insured options, we have your deposits covered. © 2021 The Dispute Service Limited, All Rights Reserved. This information will be on the deposit protection certificate and will be included within the ‘ prescribed information’ with your tenancy agreement. We designed the page to be as intuitive and intelligent as possible but we do recognise that various people access our services for different reasons and you may not know how to access private content. If you’re a tenant and you’ve paid a deposit to your landlord or letting agent, you may be wondering what happens to it. Know your rights, understand your assured shorthold tenancy agreement and ensure your deposit is protected - now a legal requirement within the UK. The legislation was put forward as part of a package designed to raise standards in the private renting sector. Tenancy Deposit Protection (TDP) was first introduced in 2004 as part of the Housing Act. You have the ability to Renew an existing tenant where you have issued a new AST without the need to re-enter all the tenancy details. Search the DPS. Also, if you login or enter the certificate code, our system will direct you to the correct scheme if your deposit is protected by TDS. You will have a member login and should provide your username and password on the Login page. Join Tenancy Deposit Scheme Custodial for free, fast, secure custodial deposit protection. Deposit protection went live in November 2015. If you're unsure which is better for your needs, find out more about our schemes. You can now filter and sort your deposit protection history. You can find our Insured scheme here.. We keep hold of the deposit and safeguard it throughout the tenancy. Know your rights, understand your assured shorthold tenancy agreement and ensure your deposit is protected - now a legal requirement within the UK. If you’re a tenant and you’ve paid a deposit to your landlord or letting agent, you may be wondering what happens to it. The reason I changed from the DPS to yourselves is because the DPS’s Dispute Resolution Service is very poor and inconsistent. Insured, where you hold the deposit and pay us a fee to protect it. Previous Next. We’re authorised by the government to protect deposits for tenancies in England and Wales and are the biggest provider of deposit protection in the UK. Search. Search. You can now filter and sort your deposit protection history. Starting a tenancy; One of my tenancies is ending ; The dispute resolution process; I'd like some letting guidance; I'm a landlord. I have had occasion to use the deductions template twice, since the excellent course I attended with you in Birmingham, and both times successfully managed to avoid dispute. LOGIN ACTIVATE ACCOUNT IS MY DEPOSIT PROTECTED? Well done and a HUGE thank you for your continued service. Just remember to select Agent or Landlord as the type of account. The key features of an AST are: it began on or after 15 January 1989; If you did it is important that you activate your account to setup and enable your account. Pay a small fee (Insured) or pass the deposit to us for free (Custodial). You need to login and submit your request or response and give us your bank details. Join Tenancy Deposit Scheme Custodial for free, fast, secure custodial deposit protection. All contents copyright 2021 Tenancy Deposit Solutions Ltd (company registered in England, no: 05861648). A choice of schemes We provide two types of deposit protection for tenancies in England and Wales: Custodial, a free service where we hold the deposit for the duration of the tenancy. If you are using your account for the first time please verify your details below to … Tenancy Deposit Scheme, Offering government backed deposit protection services across the UK mydeposits is a leading tenancy deposit protection scheme provider, authorised by the UK Government. For Landlords & Agents. For Tenants. There are three government-backed deposit protection schemes: Deposit Protection Service (DPS), MyDeposits and Tenancy Deposit Scheme (TDS). I have used the Tenancy Deposit Scheme for numerous years. As a new business I need the support and guidance and at every stage of the process, I’ve had this! Login help; Search. A fund which offers interest-free loans to tenants who are struggling with rent arrears has opened for applications. This feedback form is for issues with the nidirect website only. Recently, one of my tenants has left leaving significant damage to the property. My Deposits is an easy to understand government authorised and guaranteed tenant deposit protection scheme (DPS). I would highly recommend them to everyone. I commend the attitudes and commitment of the staff and appreciate they were on hand to continue with their services even though they were going through a very rough time themselves. If your landlord or agent holds your deposit, it may be protected with our Insured scheme. I have also previously enquired about your dispute resolution service evidence submitting system and it is preferable for me. Experience our easy to use online solution now! I’ve used the TDS for all my tenancies since protecting deposits with an independent organisation became law. Starting a tenancy; My tenants are moving out; I want to know more about disputes; Submitting a single deposit; I'd like some letting guidance; I'm a tenant. The system is easy to use and if we ever need assistance our requests are dealt with promptly. Login. Find out about our professional deposit protection services for landlords, letting agents, businesses and tenants in the private rental sector. The above failings lead me to have a look at the reviews on Trust Pilot and you have a better feedback score. You can use it to report a problem or suggest an improvement to a webpage. This is so that we can create a secure login account within our Custodial Scheme. My Deposits is an easy to understand government authorised and guaranteed tenant deposit protection scheme (DPS). In the custodial scheme, your deposit will not be repaid automatically, even if your landlord has told us there are no deductions. I would always recommend them over other deposit schemes. We keep hold of the deposit and safeguard it throughout ... PRESS RELEASE: mydeposits Jersey reappointed as island’s tenancy deposit scheme #ASKTDS – Should I pay my deposit before or after signing a tenancy agreement? Our system will work out the rest for you. Our login page prevents unauthorised access to private information and functions. Tenancy Deposit Scheme is a lifeline to tenants, and I am grateful for it. Reposit has provided my tenants with a more affordable option than the traditional deposit scheme and at no cost to me, the Landlord. Find out more about our services today. Starting a tenancy; One of my tenancies is ending; The dispute resolution process ; I'd like some letting guidance; I'm a landlord. Tenancy Deposit Scheme; If you don’t rent your home on an assured shorthold tenancy, your landlord can accept valuable items (for example a car or watch) as a deposit instead of money. Login. The Tenancy Deposit Scheme is a multi-award winning, Government-approved provider of tenancy deposit protection and alternative dispute resolution. Fantastic service. The rate of interest under section 38 (1) (c) of the Act [return of deposits] that is payable to a tenant on a security deposit or pet damage deposit is 4.5% below the prime lending rate of the principal banker to the Province on the first day of each calendar year, compounded annually. Starting a tenancy; One of my tenancies is ending; The dispute resolution process; I'd like some letting guidance; I'm a landlord. As the home of deposit protection we've got you covered. Designed for landlords and agents to protect tenancy deposits. Tenancy deposit schemes are in place to protect both the tenant and the landlord. 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