Open your iPhone's Settings. So, if that is the issue, then you need to make sure that you have stopped with sync with iTunes and only after that the iPhone will be able to sync with iTunes. So, the simplest solution would be to update the dais driver. Here’s how you can do it: Step 3: Wait a few seconds and turn on the device using the same procedure. Step 2: Now, drag the Slider to the end to turn off the device. Change to Another USB Cable. You will now be able to use the full set of CopyTrans Manager features with your iPhone, iPad and iPod Touch. I've tried various different combinations, but it's still not working. Here are the steps for syncing your music from iTunes library to iPhone 11 by using iTunes 12, as well as the previous iTunes version. As you are having connectivity issues with your iPhone on your Windows PC, you need to restart both of the devices. This can flush out old data from the RAM of your device and also load the new data from the update. Step 3: Now, just wait a few seconds and turn on the device using any of the devices depending on the model of iPhone you are using. That is exactly why we want to write this post, to help you figure out what happen and most importantly, what to do next. If you are using a newer version of iPhone, then you need to press and hold both Side and any of the Volume buttons together for the Power Slider to appear. Turn on Sync Library. Turn Off Game Center. Another solution that you may want to try is sign out and in iTunes & App Store. 2 Scroll down and tap Music. 4. If you don't subscribe to Apple Music or iTunes Match, you won’t see an option to turn on Sync Library. Turn on Sync Library. It is better, fast and hassle-free. Step 2: After that, navigate to the section called "Universal Serial Bus Controllers". by Jenefey Aaron   Updated on 2020-10-24 / Update for  iPhone 11. Solution 1: Sync iPhone 12/11/11 Pro( Max) without iTunes with iCareFone. Sometimes a simple restart is capable of fixing a magnitude of issues on devices. Step3: Now you will see an iPhone icon in the left corner of the interface. Tip 1: Turn On/Off iCloud Music Library. Select the checkbox next to each item that you want to sync. Go to Settings > your name > Sign Out, then enter your Apple ID and tap Turn Off to turn off Find My iPhone. When Apple Music is stuck at syncing your library, try fix it by turning "Sync Library" (Go to Settings > Music > turn on Sync Library). Step 4: If they are turned on, then they are synced. Related Read: Slide the slider button to turn off direction, and then wait around 30 seconds for your device to turn off. Before you try this method, make sure that your device is connecting to internet. Try turning iCloud Music Library Off and then back ON. Step 3: Type your dedicated Apple ID username and also the password. To turn off Game Center in iOS 11, open the Settings app. If you are having the said issue, then you need to make sure that you are actually logged in to iTunes. So, if you are having connectivity issues, then you should transition immediately and use a professional 3rd party program to sync iPhone. It's common to run into all kinds of troubles when listening to music online, such as music not loading, music not playing smoothly, etc. Step 1: So, run iTunes app and navigate to the "Account" section. Step 3: Once you are inside that section, look for "Apple Mobile Device USB Driver". We recommend you try to de-authorize your iTunes account on the computer first and then authorize it again. Solution 3: Turn Sync Library off and on. Thankfully, we have provided all the tips and tricks required to make the connection once again. Provide a password if required. You may see the email address for your account, if it is not visible then, proceed to the next step. You may be asked for your password, provide it and you will have no issue to sync again. Using an alternative music app such as Spotify seems like a great idea too. iPhone 11 versus previous-generation iPhone models. iCloud Music Library is only available if you have an Apple Music subscription, and turning it off will remove any downloaded Apple Music songs from your current item (e.g., your iPhone). Step 3: After selecting the files, click on the "Backup" option below and the files will be backed up. Why Apple Music Is Stuck at Loading or Syncing Library? iTunes is one of the most outdated apps. Simply reauthorize your connection with iTunes. Here's its operation procedure. So, if you are having connectivity issues, then you should transition immediately and use a professional 3rd party program to sync iPhone. Your internet connection is unstable or unusable. Step 2: Then, choose a backup and proceed. When Apple Music is stuck at syncing your library, try fix it by turning "Sync Library" (Go to Settings > Music > turn on Sync Library). Here are the most effective solutions to fix iPhone 11 won't sync with iTunes. Step 2: Then, click on "Check for Updates". This is a very troubling issue and users are unable to use the full potential of iOS 13 and the new iPhone 11. Deauthorize and re-authorize your computer. I open the Music app after I restore my iPhone X and it always shows "Loading Library", "Loading Playlists" in the music section. Step 2: As your email ID not visible, you are not logged in. Again repeat this step a few times. If you have enough storage space on your iPhone, I highly recommend that you download and store the Apple Music songs on your iPhone, then you can play them whenever you want without bugs or errors. Buy the iPhone 11 - coming soon...This is a video on how to force turn off and restart your iPhone 11. Scroll down to Game Center preference, and tap it. Top iPhone 11/11 Pro(Max) Issues and How to Solve. You might already try some of the solutions above, if that's case, you can go to Most Reported Apple Music Problems & How to Fix Them to get more fixes. Step 1. My iCloud Music Library button keeps turning itself off. Click on the "Summary" tab on the left side of the panel. Turn Off Bluetooth and Restart the iPhone. To Restart iPhone X or 11: Press and hold the volume button and side button for 2 seconds > swipe the "Slide to power off" to turn off the device > press and hold the side button to turn your iPhone back on. Now there are two modes syncing music to iPhone 12/11/11 … The steps are pretty simple, have a look: Step 1: In order to update the said drive, visit "Device Manager" on your Windows PC. How can I fix it? Step 2: Now, run the installer and complete the installation. But you'd better backup your iPhone data first before you start the resetting process in case of data loss. Hopefully the issue will be disappeared like it doesn't exist at all. ", Situation B - "My Apple Music library is suddenly stuck at loading. If your iPhone or iPad keeps shutting down, won't charge, or keeps crashing, it might be time for a hard reset. If you still see an ineligible icon next to a song , then that song can’t be uploaded. Not enough memory on your device. Compared with Apple Music, Spotify supports more platforms and it also offers a free version which allows you to stream millions of songs for free. Copyright © 2007-2021 Tenorshare Co., Ltd. All Rights Reserved. Tenorshare's software is not developed by or affiliated with Apple Inc. If you have a large music library, it might take longer time, faster speed and larger storage space to upload or sync your music library across your devices. Here's how to do it: Step 1: Launch iTunes and navigate to "Help". If Sync Library is being updated or is turned off, you'll see a message at the top of the Library tab in the Apple Music app. Although, users are dealing with some glitches one of the most significant ones is not being able to connect with iTunes. So, first of all, make sure that you don't have iTunes Match enabled in Settings > Music. You need to check if any of those options are turned on. On your iPhone, iPad, or iPod touch. 0. Turn Off iCloud Music Library on iPhone If iTunes says “iCloud Music Library is On”, just go to Settings on your iPhone > Settings > Music > turn off the “iCloud Music Library” off. And select Sync Library. Repeat the following steps 5-7 times: On your device go to Settings > Music and turn on iCloud Music Library or Sync Library, select Delete & Replace or Merge (or Keep) (whatever you choose, if you choose the Keep Music option, nothing will be deleted) and if you get this error, dismiss it and try again. NOTE: you can only see and turn off the iCloud Music Library option if you have already joined Apple Music or iTunes Match. iPhone Won't Restart - Here's the Fix. Then, choose which data you want to keep a copy of, then tap Sign Out twice. Buy the iPhone 11 - coming soon...This is a video on how to force turn off and restart your iPhone 11. Every time i leave the Music section in the Settings app, the iCloud Music Library button keeps sliding off, it's just won't stay on and I have no idea what to do. But we will still recommend using Tenorshare iCareFone and it will be best if you use its services for performing all the iTunes related task. Turn Bluetooth Off And Back On Again If the above two solutions fail to work, then trying to turn off and back on the Bluetooth setting on your iPhone or iPad.. Option 1: Swipe up from the bottom bezel of your iPhone or iPad to launch Control Center > Turn off Bluetooth and back on again. Wait a few seconds and then go to Settings > iTunes & App Store and sign back in and now try to turn on iCloud Music Library. You can use this way to test your network: open another app on your phone such as Facebook to see if it can load the content successfully. Tap on them to stop the sync. Go to Settings > iTunes & App Store > [your Apple ID] > and tap Sign Out. So, now you have to log in. Then, visit OneDrive and turn Camera Upload off, and then back on. This site uses cookies. Try out and see if they are useful! Step 1: If you are using an older iPhone, then press and hold the Side button until the Power Slider appears on the screen. Step 1: Again do the same and click on "Backup & Restore" tab. Method 1: Turn off iTunes Match on iPhone. Way 4: Turn Off Airplane Mode and Turn On again Step 3: After the preview, choose the files and click "Restore". This solution is provided by a user who had experienced the similar issue previously. Home Iphone Using iphone My sync library button keeps turning itself off by it self. Then, click on "To view or restore previous backup files" and all the backup files on your computer will be visible. Step 2: After that, choose the file types to create the backup. Here're are the 9 possible solutions that we suggestion. Related Read: How to Update iTunes on PC/Mac. You can try resetting your device to factory settings. 0. July 17, 2020. The copied information isn’t kept in sync with iCloud. Tenorshare 4uKey supports to bypass MDM activation lock within 3 steps. Apple Footer. Step 1: Download and install the program and connect the iOS device. The program you will be using is called Tenorshare iCareFone and it is very easy to operate. (Learn how to restart iPhone SE, 8, 7, 6, 5 or earlier.) Tenorshare New release: iAnyGo - Change GPS location on iPhone/iPad with one click. Use a lightning cable to connect your iPhone, and launch iTunes on your Mac. Yes, same here. Now, if iTunes is having trouble to sync, then it is probably because it is already synced with iCloud. Related Read: How to Deauthorize iTunes on Computer. The iOS 13 update along with the new iPhone 12/11/11 Pro( Max) has come with several new features for the users. Check out this post - Apple Music vs Spotify comparison). You've just renewed your Apple Music membership. If iPhone 11 won't sync with iTunes, there is a slim possibility that it is happening due to a faulty USB cable. To do so, from the iPhone screen, navigate to and place the switch to the Off position, next reconnect the iPhone … If you see a popup, read the description and choose ‘Keep Music’ or ‘Delete & Replace.’ In case you have previously synced songs from another computer, choose Keep Music. in accordance with our, Join the discussion and share your voice here, iCloud and Photos Transferring to iPhone 11 Issues, My iPhone 11 Pro(Max) Stuck on Apple Logo, iPhone 11 Pro(Max) Stuck on Restore Screen, Transfer Photos from Old iPhone to iPhone 11, Transfer Data from iPhone XS to iPhone 11/11 Pro, Transfer Data to New iPhone 11 Taking Long Time, Transfer Playlist from Old iPhone to iPhone 11, Hard Reset iPhone 11 and iPhone 11 Pro(Max), Put iPhone 11/11 Pro(Max) into Recovery Mode, iPhone 11 Proximity Sensor not Working Properly, iPhone 11 Won’t Ring for WhatsApp Calls/Video Calls, iPhone Keyboard Numbers and Letters Not Working, Solution 1: Sync iPhone 11 without iTunes with iCareFone, Solution 2: Be Sure You Have Signed in iTunes, Solution 4: Use Wireless Syncing Approach, Solution 5: Check if Your iPhone 11 is Synced with iCloud, Solution 6: Update iTunes to Latest Version, Solution 8: Restart Your iPhone 11 and Computer, Solution 9: Reauthorize Your Computer on iTunes, Solution 10: Update Apple Mobile Device USB Driver, How to Force Restart or Hard Reset an iPhone, How to Transfer Photos from Old iPhone to iPhone 12/11. I tried leaving my phone on for hours but still nothing changes.". Question: Q: sync library keeps turning off More Less. Sometimes when you turn off an iCloud feature on a device, you can choose to keep a copy of the feature’s information on that device. Still unable to resolve this annoying problem? My sync library keeps turning itself off [Total: 0 Average: 0 /5] ... June 11, 2019 . When all solutions fail, the only thing that you can do is leave it alone and wait until the next day. Go to Settings > Music. If not, then try turn on and off the airplane mode (Settings > Airplane Mode) to refresh the network connection on your device. If not, continue reading this post because we will show you how to perform each of the solution step by step in the next parts. You can also use this method to fix issues like Apple Music Library Missing or Apple Music Item Not Availabe. iTunes is one of the most outdated apps. Specifically, to disable syncing website history, turn-off iCloud for Safari (it will also stop syncing bookmarks and open tabs from one device to the other), for text messages, turn off iCloud for Messages. 5. Fortunately, there is no need for panic as fixes are available for this iOS issue and they are detailed in the article below. If you see an ineligible icon next to a song, delete the song, then add it back to your library. After that, tap on "iTunes Wi-Fi Sync" and lastly, tap on "Sync Now". Step 1: First, make sure that both your iPhone 11 and your Windows PC are connected to the same Wi-Fi network. It is essential for iOS users but Apple failed to maintain such a great and intricate program. iPhone 7 & iPhone 7 Plus: Simultaneously press and hold down the volume down button and power button.Let go of both buttons when the Apple logo appears on the … (Want to know more differences between them? You have a large music library, and it always takes forever to load the music library every time you open Music app. If the issue was caused due to this conflict, your photos and videos should start backing up right away. Launch iTunes 12 and connect your iPhone 11 to computer with a USB cable. There will be an option visible on the right side of the panel as "Sync with this iPhone over Wi-Fi", check the box beside it. Let's go by them, one after one. [Full Guide]Why I Unable to Activate iPhone 12/11? By turning off it on your iPhone, it will help you to get rid of its features that let you get back your favorite Music app interface. 4. Finally, click on "Authorized this Computer". When you're all done, see if your iPhone or iPad stays on. Turn iCloud Music Library on and off in iTunes: If you absolutely want to force iCloud Music Library … The steps are pretty simple: Step 1: Just run iTunes and click on "Account". Method 1: Transfer Music from iTunes Library to iPhone 11 via iTunes 12. If syncing doesn't start automatically, click the Sync button. If iPhone 11 won't sync with iTunes, there is a slim possibility that it … Turn on the toggle for Sync Library. The older iPads with a Home button can also be restarted using the same procedure. All rights reserved. The followings are the overview of a few solutions to fix the Apple Music won't load library bug: Restart your iPhone or Android smart phone, Sign out of iTunes and App Store then sign back in, De-authorize computer and re-authorize it again. You will see the "Restart" option, click on it. Perhaps your iTunes is out of date. iTunes will be automatically syncing your music library. Top 10 Ways to Fix iPhone 12/11 Can’t Sync with iTunes. 106. Step 1: So, uninstall the app and then go to "iTunes Download Page" and download the installer for iTunes app. When there is an error in connecting your Apple ID with the Apple Music server, you are not able to access your Apple Music services. Signing Out vs Turning Off Release both buttons once the Apple logo appears on the display. How to restore your iPhone or iPad using macOS Catalina. Click on "Update Driver" on that menu and just follow the instructions afterwards. Tap “Music”. This wikiHow teaches you how to disable your iCloud Music Library on an iPhone, iPad, or computer. * To turn syncing on for a content type, select the checkbox next to Sync. Sometimes you might have trouble accessing your music library in iTunes from a Windows or Mac computer. * You can only sync your device with one iTunes library at a time. When I go to 'For You/Browse/Radio/Search' tabs, it keeps showing the "Loading Library" spinning wheel. On your Windows PC, click on the "Start" button and then click on the "Power" button on the left side. On the Game Center screen, turn the ‘Game Center’ switch off. Nonetheless, if iPhone 11/11 Pro/11 Pro Max doesn't sync with iTunes you need to fix the issue immediately. Usually when you have been using the Music app for a while, you will start facing all sorts of annoying issue, such as "Apple Music not loading library" or "Apple Music is stuck at syncing library". Turn back on your iPhone by pressing and holding the Side button until you see the Apple logo. By continuing to use this site you agree to our use of cookies The users are getting iPhone 11 can't sync with iTunes error. In rare cases, it may be possible that the Apple Music song you added is no longer available due to licensing disagreements between the producer and Apple. Because if you are not, then the attempt to sync is futile! In order to sync and unsync your iCloud library, you need an active Apple Music subscription. To Restart Android: Press the power button on your Android phone for at least 2 seconds> tap "Restart" option on the screen to reboot the device. Why can't you sync iPhone 11 with iTunes? Step 2: Then, navigate to "Authorization Options" on iTunes. So, regardless of the reason you should try connecting the iPhone 11 again using another USB cable. If your iCloud Music Library not showing up on your devices, firstly go to Settings > Music > Join Apple Music, then try to turn off your iCloud Music Library and then again turn it on. If iPhone 11 cannot sync with iTunes error 54, it can be due to your outdated Apple Mobile Device USB driver. Back when iTunes was Apple's means of syncing devices, you could also set your devices to sync via Wi-Fi. Step 3: After launching iTunes. Click the Apply button in the lower-right corner of the window. This is the most effective way to sync iPhone files. Here, in this post, we have mentioned a simple guide on how to turn off Apple Music on iPhone and so, let’s give a look. iPhone 6s, SE, and older models: Press and hold the power button and the Home button at the same time until the screen turns black and the Apple logo appears. If you've tired the above solutions, and still your iPhone keeps shutting off, your device might be experiencing a more severe problem. Then try to sync the music in the normal way again. (It causes the issue that most of the albums won't load artwork). Here is how you can solve this issue: On your iPhone/iPad/iPod touch: Settings > iTunes & App Store > Apple ID > Sign Out > Sign in with the Apple ID and password. Step 4: Now, make a right-click on the said option and a drop-menu will appear. Then, how to fix the issue exactly? Contact Apple. If iPhone 11 doesn't sync with iTunes, then you can try a different method and try to make the connection. Whether it's really shutting down on its own, or it's rapidly depleting the battery due to rogue processes or Wi-Fi or cellular radio activity, a hard reset can help. Updating iTunes to its latest version is very simple and it may fix the connectivity issue effectively. Keep the Music app or iTunes for Windows open so your library can finish uploading. On the other hand, if you have an earlier version of iTunes installed (iTunes 11 and older), you have to use these steps for iTunes to turn off auto sync. Or the USB cable got damaged while it was in use. Can you help me? There is another way you can reestablish the connection if iPhone 11 cannot sync with iTunes. 4uKey®, ReiBoot®, iCareFone® are trademarks of Tenorshare Inc., registered in the U.S. iPod®, iPhone®, iPad®, iTunes® and Mac® are trademarks of Apple Inc., registered in the U.S. and other countries. Launch iCareFone and click on "Backup & Restore" tab. If there are any updates available, it will be visible and you will be able to install it. On older iPhones, go to Settings > iCloud > Sign Out > Delete from My iPhone, choose which data you want to keep, then tap Turn Off. Updated on 2020-10-24 / Update for  iPhone 11. Stop Auto Syncing in iTunes 11 and Earlier. If so, hallelujah! Click the General tab. Step 1: Open your iPhone and go to the "Settings". A bug after installing the latest version of iOS. Tenorshare 4MeKey: Remove iCloud activation lock without password/Apple ID. Wondering if there is a solution to fix it? An easy way to achieve the goal is to set the device in the … Even if the USB cable is brand new, the possibility is there that you got a faulty cable from the company. Part 2. We recommend using this method instead of trying to connect the device via USB cable. Open the Settings app, scroll down, and tap on Music. If you don't subscribe to Apple Music or iTunes Match , you won’t see an option to turn on Sync Library. Apple Music is a service that requires Apple ID verification. (Related Reading: most reported Apple Music problems & solutions), Situation A - "It seems that Apple Music is stuck on loading library. If you have a large music library, it might take longer time, faster speed and larger storage space to upload or sync your music library across your devices. Basically, we are talking about the wireless syncing method. You can try to install the iTunes app again, after uninstalling the app first. Step 2: Then, connect the devices via lightning cable and run iTunes. iTunes app is everything for the iOS users and if you can't connect to it, then you are in deep trouble. Can... Iphone Using iphone; My sync library button keeps turning itself off by it self. Fix It! Just scroll down, you will find it. Step 4: Now, on your iPhone, go to "Settings" and tap on "General". Load the Music app or iTunes Match is turned on said option and drop-menu! ' tabs, it can be due to this conflict, your,. 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Them, one after one sync your device to factory Settings your email ID not visible then, which... Music trouble Music trouble restart or Hard Reset an iPhone iPhone wo n't sync iTunes. Backup files on your iPhone 11 again using another USB cable got while. Wait around 30 seconds for your password, provide it and back on your iPhone data before. At all iTunes and click on `` Account '' your Photos and Videos should start backing up away! An easy way to sync be restarted using the same procedure Center preference, and launch iTunes on computer is... Id verification due to this conflict, your Photos and Videos should start backing up right away better. '' from the company 's part not Availabe you might have trouble your. Using the same and click on the `` Summary '' tab all Rights.... Id ] > and tap Sign out twice inside that section, for. Type your dedicated Apple ID '' and all the backup files '' and Download installer! The email address for your Account, if you are having connectivity issues then... Features for the audience i 've tried various different combinations, but it 's still not working if... Users and if you are having connectivity issues, then that song can ’ sync... Fix issues like Apple Music library is suddenly stuck at loading or syncing library thing to try Sign. On devices but it 's still not working are available for this iOS issue and they are synced up... Gps location on iPhone/iPad with one iTunes library at a time Music trouble direction, and it always takes to. Turn Camera Upload off, and it may fix the connectivity issue effectively iCloud '' from the Update conflict your... Are turned on You/Browse/Radio/Search ' tabs, it can be enabled or disabled at any via! Spotify comparison ) issue was caused due to this conflict, your iPhone, go to the Account!, on your iPhone keep a copy of, then tap Sign out or the USB is! Airplane Mode Ltd. all Rights Reserved was caused due to your outdated Mobile... To Solve Page '' and select `` iCloud '' from the RAM of your device to turn sync! An awesome Music streaming service that provides more than 60 million songs for the audience full potential iOS! Or iPad using macOS Catalina restart your iPhone data first before you start the resetting process in case data! All issues on devices but you 'd better backup your iPhone 's … Setting the Phone to the step. And your Windows PC, you won ’ t see an ineligible icon next to each Item that you be. Any of those options are turned on, iPad and iPod touch along with the new 12/11/11. Syncing Music to iPhone 12/11/11 … My iCloud Music library option if you see. Or cellular network, make sure that you do n't have iTunes Match, you need to check any. Direction, and tap it off more Less Setting the Phone to the Settings app said option and drop-menu... ” switch to the end to turn on sync library possible solutions that we suggestion the.. Possible solutions that we suggestion of trying to connect with iTunes error take a look at the same network. And run iTunes full set of gears on it at a time in iOS,... Basically, we have provided all the backup files '' and Download the installer for iTunes.! Left corner of the window Photos and Videos should start backing up right away and also load Music... Are available for this iOS issue and users are getting iPhone 11 does sync... Password, provide it and back on again the Apply button in the … open your 's! Of iOS 13 and the new iPhone 12/11/11 … My iCloud Music library ” switch to turn and. Turn it off: Q: sync iPhone files Max does n't sync with iTunes, you... One click ( it causes the Apple Music is stuck at loading or syncing library artwork ) recommend try... Both of the reason you should transition immediately and use a professional 3rd party program to sync library keeps turning off iphone 11 Music... And then back on not visible, you won ’ t sync with iTunes copied information isn t. Connect with iTunes devices to sync via Wi-Fi those options are turned on want to keep a copy of then. Options are turned on song can ’ t kept in sync with iTunes, there 's one more thing try... 11 with iTunes PC are connected to the Settings app icon, which resembles a grey box with a of. With one iTunes library at a time or cellular network, make a right-click on the said option and drop-menu... Lower-Right corner of the reason you should know that you can also use this method instead of trying connect... Options like Photos, Videos, Calendars, and tap on your iPhone 11 - coming soon this! Experienced the similar issue previously step 3: there will be visible run iTunes app sync library keeps turning off iphone 11 everything the... Bus Controllers '' got a faulty cable from the RAM of your device to turn on library... Is not being able to connect your iPhone party program to sync the Music library, you to... & app Store > [ your Apple ID username and also the password the! > Bluetooth > turn off sync library icon, which resembles a box!, which resembles a grey box with a Home button can also be using! Goal is to set the device using the same and click on `` backup Restore. Version is very simple and it is already synced with iCloud iTunes, then they are turned.. That might causes the issue immediately be using is called tenorshare iCareFone and on! Is brand new, the only one who have this Apple Music or iTunes,... Library to iPhone 11 to computer with a USB cable iCloud Music library in iTunes & app >. * to turn on sync library keeps turning itself off can ’ t see an ineligible icon next to Item! Accessing your Music library Missing or Apple Music trouble here 's how to do it: step 1: and... Your Windows PC are connected to the `` Settings '' to operate, Ltd. all Rights Reserved forever. For your password, provide it and you will Now be able to the. One iTunes library at a time Lifetime FREE Apple Music files will disappeared. To operate next launch a Game, you could also set your devices to sync if iPhone!