They had cancelled the payment but it remains in pending, starting to need the money now, can you advise. A bank has a customer who has already bought Product A and Product B. @Winclouduk I just spoke to the most lovely lady @TSB Customer Services just now. @TSB is there a problem with your servers? @TSB Thanks but this time it works. Is online banking down? The bank’s app and website went down today … @goldenannie @KellyShaw31 @TSB Unable to log in since the 24th, using either Chrome or Firefox, the app is not working either. @TSB Your online banking service is shameful. @SionMeredith @TSB Unable to log in since the 24th, using either Chrome or Firefox, the app is not working either. A lot of users are reporting problems with accessing BMO app and online banking (through website). It's a problem. Real-time problems and outages for Capitec. Deffo switching! Today we are going to look into such common banking challenges that are going to be a major concern for banks in 2019. @Yarmev12 The banking challenges discussed above have become more relevant in 2019 where technology is advancing by leaps and bounds. @MikeDanson1 @TSB I have been having problems logging on in safari. @chiefreko It appears problem is your compatibility with Safari. I’ve tried on Chrome and Explorer browsers ? Been trying for 3 days now ? As India moves towards a less-cash economy, it has become imperative that POS payment systems get more and more mobile. The investments in cutting edge banking technology do not pay off immediately. Deffo switching! @gpanjwani1983 For example, it is clear the voice-based interactions through platforms like Alexa and Google are here to stay. While implementing SCV should be a priority, banks are often unwilling to make the transition as the current systems are extremely complex. Generally, when a user encounters unexpected behavior in QuickBooks Online, such as pages not loading, it's recommended to try browser troubleshooting. x How do you rate Westpac over the past 3 months? All TSB does is ask people to send them screenshots, but they do nothing with that info, since it is a generaly system failure, quite obviously. 2021-01-17 10:23:10 @TheMphoMat @FNBSA why are you not warning … Lloyds and Halifax customers have complained about experiencing problems accessing online and mobile banking today. Nothing was working. @TSB Well why is the online banking app down yet again? Always declined. Deffo switching! If you still need help or have any questions, call us on 0345 600 2323 *+ (outside the UK dial +44 247 684 2063 *+). Shocking behaviour from @TSB , communication with customers is essential to a working relationship. Conumer services include bank and saving accounts, credit cards and loans. Honestly considering a move to HSBC. For example, Amazon’s entry into grocery got a lot of attention, but it is their entry into financial products is going to have a much more long-term impact. Consumer services include bank accounts, loans, credit cards and share trading. @goldenannie @KellyShaw31 @TSB Unable to log in since the 24th, using either Chrome or Firefox, the app is not working either. @TSB Is your website down again Im having server can not be found message Do you suggest anything? When do you expect the to be resolved? This is important as some products are targeted to the household or family while others are targeted to individuals. I am only 5000 miles outside of powertrain warranty but I’m being denied help. @largescience @TSB I am unable to log on. @TSB Just tried it on another browser and still not working, when you click on the calculation button after entering a monetary amount nothing happening. @TSB @DavidSchwimmer I guess he had to drive as he had to find a branch that is not shut down and couldn’t use internet banking as it wasn’t working. @TSB @KellyShaw31 Unable to log in since the 24th, using either Chrome or Firefox, the app is not working either. but no issues with any other sites ??? @TSB any chance you could help me with my debut card issue? It is a general system failure, @KellyShaw31 Just one example does not recognise a contact no yet is able to call it with the relevant security info?! @dazyokoye @Yarmev12 @TSB @DavidSchwimmer I'd much rather you sorted out the technical problems I'm having with Internet banking. @7996n_ @naiveevian @TSB Unable to log in since the 24th, using either Chrome or Firefox, the app is not working either. I raised ticket for coverage issue which was committed during sales but my ticket is getting closed everytime without any solution. Is internet banking down? How do you rate TSB Bank over the past 3 months? Mobile commerce has seen a huge jump in the last few years, but no one has been able to solve the problem of m-commerce. A TD Bank branch is seen in Halifax on Thursday, March 30, 2017. @daffersdesigns The rise of digital wallets presents another opportunity of simplifying POS transactions. It says there are technical problems. @JSole1657 legit, rented TSB no issues, thanks! In India, they have already introduced customer credit by providing EMI option through Amazon Pay to their most bankable customers. Internet banking is available under the NetBank label for consumers and CommBiz for business customers. Banks, under pressure to not being left behind by the wave of digital proliferation end up rushing out new apps. @TSB @itssdebo Unable to log in since the 24th, using either Chrome or Firefox, the app is not working either. Who do I need to bribe to help to get it set up. HSBC DOWN - Online banking NOT WORKING as customers unable to log in At the height of the reported issues Down Detector registered almost 900 reports of HSBC down. @Jtengg6 Rented my TSB and had no issues at all, legit. Shocking behaviour from @TSB , communication with customers is essential to a working relationship. Handheld POS payment systems are already in the market, but not all of them handle authentication well. Is internet banking down or not working properly? Your report was successfully submitted. The bank said it was "aware" that some of its customers had been locked out of online banking, and is working to resolve the issue as soon as possible. And all TSB does is stall by asking us to send screenshots and such non-sense, they do nothing with it. This has proven to be untrue. @TSB hi, need help finding paperwork to submit new signatures onto a charity account...the link is broken on your website....tried ringing and was told couldn't help! Never had a problem in the 20 years I've been with them. Lipi Bharadwaj. That's at least 50% of the time we want to use it. @Nkakaoaka @VodacomLes There's a problem in buying airtime via internet banking, is the problem on your side or Standard Bank? The range of tasks you can complete online is so extensive that it's possible to ditch traditional banks altogether and move to online-only banks. Does anyone have the same problem? Help. All TSB does is ask people to send them screenshots, but they do nothing with that info, since it is a generaly system failure, quite obviously. Is the bank old or young? Summary 'Technical issues' impacted TD's online banking and app systems. All TSB does is ask people to send them screenshots, but they do nothing with that info, since it is a generaly system failure, quite obviously. Poor pro active advise re system upgrades/patches! Deffo switching! @Ford I am extremely disappointed in the warrantee support from your company. For example, when a customer is looking at an ad in a magazine and decides to make an impulse purchase on their mobile phone – is there a banking application that can help them achieve this? Given that the bank has a much larger dataset available, they could offer much better insights by identifying their audience. Now, it is challenging to make these systems talk to each other. Resultant file, only 20 transactions as usual (see above) but not even recent transactions. Says i don’t have permission from servers to access internet banking? PDF. Clients can review their account balances and transactions and deposit checks through online banking and mobile banking apps for iPhone, iPad and Android devices. Clients can review their account balances and transactions, deposit checks and tranfer money through online banking and mobile banking apps for iPhone, iPad, Android, Windows Phone, Blackberry, Kindle Fire and other mobile operating systems. What fin-tech startups and established players like above have done is offer customized experiences to people. @turbomufc @KellyShaw31 @TSB Horrendous problems over last 2 days with tsb online banking site (not mobile) using chrome or ie tsb log on site not accessible. All TSB does is ask people to send them screenshots, but they do nothing with that info, since it is a generaly system failure, quite obviously. @SionMeredith @TSB Unable to log in since the 24th, using either Chrome or Firefox, the app is not working either. @MikeDanson1 We continue to prioritise the restoration of all services and apologise for the inconvenience caused. @Yarmev12 With the PCV system. Always have issues with bank!! PC/Windows10\Chrome, click platinum CC account, and immediately export. which only includes us eWallet people. @TSB OTP is not working and mobile banking wont let me log in to my business or personal accounts. @Yarmev12 So helpful in sorting my issue under what must be very stressful times for all banks out there. After initially characterising the problems as “intermittent issues”, Westpac formally acknowledged the online banking outage just before 10:00am. All TSB does is ask people to send them screenshots, but they do nothing with that info, since it is a generaly system failure, quite obviously. I have transferred money to my Santander ac and this normally shows straight away. Outages might affect availability of online banking through the website or mobile banking apps. Clients can access their accounts through online banking and mobile banking apps. Honestly considering a move to HSBC. "We apologise for the problems some customers faced earlier today using our digital banking services," the lender said in a statement. I need to get into a bank account to sort out money for my son (I'm allowed to do thst) However, what the modern consumer need is relevant and contextual information instead of spammy messages. Bank of America offers retail bank services to individuals and businesses, including checking, savings, credit cards, mortgages and loans. "Damn it!? @lynseyhoxha Today's disruptive technology allows banks to reach a wide audience with great ease. @naiveevian @TSB Unable to log in since the 24th, using either Chrome or Firefox, the app is not working either. What should the tonality be? Is it male or female or “robotic”? @CJIB76 @TSB OTP is not working and mobile banking wont let me log in to my business or personal accounts. I just lost 13 billion dollars...anyway ?" The challenges in banking are not just from FinTech startups, but also from established players who understand the customer behavior much better than the banks do. I’m trying to access as I have an unknown payment on my account. @TSB I’m trying to register for internet banking, and it’s advising you’re having technical issues. Deffo switching! What would you suggest? @c1een @TSB Unable to log in since the 24th, using either Chrome or Firefox, the app is not working either. Thanks 2021-01-14 07:09:28 @morgause2013 @AskNationwide Hi, still unable to access mobile or internet banking. #help or will I be ignored again? @Littlehales76 @sf105 I've been trying to get an online account for my mortgage a/c coming up on 3 years. In many instances, a simple mistake like clicking a wrong button, may create a big problem. @DavieRutherford @TSB My app has gone down and I can’t get onto your website for business banking? When these pages are accessed with devices that do support this function, all information will be presented. I've tried logging in several times on the website but I never get an OTP sent to me. Even 2 x very tech savy people unable to resolve. Based on the banking technology being explored, the timeframe for a market-ready experience could be from a few years to a few decades. @TSB @DavidSchwimmer Who’s up for not having to deal with TSB’s technical issues 47 times next year. Are you able to get to our secure website www.nwolb.com? Please sort this out. @sherlock_moys @TSB Unable to log in since the 24th, using either Chrome or Firefox, the app is not working either. @madnitz_shoes Legit! For example, what are the ways to make them aware of offers around them when they are at a new location? @TSB @itssdebo Unable to log in since the 24th, using either Chrome or Firefox, the app is not working either. @Ford I am extremely disappointed in the warrantee support from your company. The app itself is still not working, phone and apps are all updated. Following are some complaints posted on Twitter: @BMO your mobile app is down and I need to pay my rent — seox please punch me dead (@tlepillis) May 31, 2019 @BMO has a lot of problems with their online banking. This is where many banks still lack due to traditional operating models. No - I was unable to get the nwolb.com website to load. Deffo switching! Even 2 x very tech savy people unable to resolve. Barclays Online Banking is a safe and convenient way to take care of your everyday banking from home. @TSB more problems with your online banking today. @TSB @goldenannie Unable to log in since the 24th, using either Chrome or Firefox, the app is not working either. @TSB My mortgage started with you in July. I'm a TSB+ member, but the podcast on the website is saying 'Members Only' ? By law, we are required to ask your consent to show the content that is normally displayed here. @B23BBB Tall, dark & handsome. @TSB Tried all of that.....here’s your response. Twitter We're sorry, but we're experiencing some technical issues. Been with TSB forever and suddenly I cannot pay/buy anything online. @LukassFunk @TSB I'm having problems logging into Internet banking. @TSB more problems with your online banking today. This is easier said than done. @jaynie44 @JimRHoughton @bendigobank Just asked son he works there, he said ... @LWaimzy @bendigobank I called bendigo yesterday and the lady took my phone details to further help fix the problem and directed me to online banking via Google. Why and when is it back up? Is TSB banking down? @TSB I’m trying to register for internet banking, and it’s advising you’re having technical issues. The reason is quite simple: it is very difficult to be a platform where customers can do everything they want. Been with TSB forever and suddenly I cannot pay/buy anything online. Your customer service has been nothing short of a disgrace. Outage History ... Hey @ICICIBank @ICICIBank_Care due to some technical glitches my credit card application has been submitted 3 times is there will be any problem of getting the credit card 2021-01-14 11:00:40 @hanif_sayyed Icici Bank online account opening took 15 days to activate with my mobile no. @way_bong @bankofireland i cannot open 365 online banking page. For personalization and omni-channel strategy to work, banks will have to move away from being product focused and turning into customer-focused organizations. However, they need to deal with these issues and problems to not only reach but also engage and build relationships with their customers. Amazon isn’t the only one shaking up the BFSI (Banking, financial services and insurance) sector. I’ve tried on Chrome and Explorer browsers . Let us consider a business reality that happens frequently these days. Been trying for 3 days now ? @TSB omg over 1 hour sitting on the phone, which of this was 50 mins on hold after speaking to not 1 but 3 advisors to get my bank card unblocked! All TSB does is ask people to send them screenshots, but they do nothing with that info, since it is a generaly system failure, quite obviously. Please are there issues. Deffo switching! And all TSB does is stall by asking us to send screenshots and such non-sense, they do nothing with it. Even 2 x very tech savy people unable to resolve. Banks need to realize that it is but a small part of the customer experience. But it just doesn't work. I’m trying to purchase things online and my stupid TSB card is not working, wtf!!! Please accept our wholehearted apologies for today’s disruption in service. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products. How do you ask permission to track their location and should you do this based on card swipes or using your mobile app? Real-time overview of outages and problems for Bankwest. Banking is undergoing a technological churn right now due to rising competition from fin-tech startups and increasing concern for cyber-security. No issues to get cash from ATM, Apple pay works fine too. Many of the users said functions such as in-app money transfers were not working, while some they could not access the app at all. Banks need to step up their game here and provide bank-branded instant payment methods. Here you see what is going on. Here you see what is going on. @KellyShaw31 @TSB Unable to log in since the 24th, using either Chrome or Firefox, the app is not working either. To find the right solution please read the following questions carefully. @TSBBCare Hi there, I took TSB connection 3 days back with my faith on Tata brand but sorry to say after sales services are really bad. Put my CORRECT password and Security ID in 3 times on pc online banking website. @TSB is your internet banking down again??? Account closed. Why has it changed back? I have a problem with Westpac Westpac problems last 24 hours Thanks for submitting a report! It's a problem. Banking 11 Problems With Banks Today That Demand Immediate Attention. Tsb log on problems anyone? The trouble is these strategies have not only been resource intensive but also have deteriorated customer experience. Terribly stressful for a 91 yr old customer. @elliott06 The persistent losses that BFSI institutes and customers have faced has made risk-management on all customer-facing channels a top priority. @Yarmev12 Banks today need to take a leaf out of other industries that value customer experience. @TSB I have a pending payment in my account from a technical glitch at @ShellStationsUK. @TSB Banking Online System Error - 6 - Massive problem. Customers today access the bank through every increasing touchpoints. There is a need to develop custom solutions for customers in line with their various expectations. @Geeblok1 @acookgroup have yu bene have problems with TSB ? Only problem with mobile app is unable to select account from which to pay platinum. @jayd3echannel The bank confirmed the problems after hundreds of … @KerrEuan Not good, given that the banks have been closed since Thursday afternoon. All TSB does is ask people to send them screenshots, but they do nothing with that info, since it is a generaly system failure, quite obviously. @suebull10 My card is expired and yet I cannot get a new card due to I am not able to update my address. Many users of these technologies talk to these virtual personal assistants and expect them to get things done at the bank. All TSB does is ask people to send them screenshots, but they do nothing with that info, since it is a generaly system failure, quite obviously. Your cardholders may have access to a rich bouquet of offers, but they will only be able to use them if they are aware of them when they are in a position to benefit from them. The trouble is that while the customers are satisfied with what their bank offers, they are not loyal to the banks. The Co-operative Bank said the problem has taken some of its main services offline. Rakuten, Japan’s e-commerce giant, has grown to become the country’s largest Internet bank and third-largest credit card company by transaction value. I just lost 13 billion dollars...anyway ?" Banks need customers to stay with them and ensure that they maximize the customer lifetime value. @TSB is your website down? @TheSquareBall Seem to be having problems accessing The Match Ball. @TSB @JHS983 Same issue here. This would create customer delight, and help shift your customers from being satisfied with being loyal. MYbank, an online bank owned by Alibaba, approves loan instantaneously based on the financial history of the customer on Alibaba. I just seem to be bounced from mortgage people to internet banking people and no progress is ever made. I've tried logging in several times on the website but I never get an OTP sent to me. 11 Problems With Banks Today That Demand Immediate Attention, Banking, financial services and insurance. Is the system secure? It’s not your money! @Yarmev12 PC/Windows10\Chrome, click platinum CC account, and immediately export. Yes, once the balance is down to EUR 0, you can send a secure online message via the HSBC Personal Internet Banking under the subject ''Close Account''. @TheSquareBall Seem to be having problems accessing The Match Ball. @chris24black @TSB Unable to log in since the 24th, using either Chrome or Firefox, the app is not working either. However, if banks really want to attract modern consumer especially the millennial generation,  they need to quickly adapt and wow the customer with latest technology that is visible to them. All TSB does is ask people to send them screenshots, but they do nothing with that info, since it is a generaly system failure, quite obviously. is anyone else having a problem accessing TSB online? Still not showing and was sent over half hour ago. You should've sent me one automatically. All TSB does is ask people to send them screenshots, but they do nothing with that info, since it is a generaly system failure, quite obviously. However, a message later admitted there was a problem with internet banking and promised clients it would restore services as soon as possible. Now my online banking is locked. Deffo switching! On behalf of Scottish Staffordshire Bull Terrier Rescue. All TSB does is ask people to send them screenshots, but they do nothing with that info, since it is a generaly system failure, quite obviously. The hashtag #bdoonlinebanking was trending on Twitter on Wednesday morning as dozens of frustrated clients reported problems with the app. With a few pages however, JavaScript is used to show or hide portions of some pages. Never had a problem in the 20 years I've been with them. Poor pro active advise re system upgrades/patches! In order to minimize disruption to our customers we schedule maintenance at times during which these systems are least likely to be used. Please accept our wholehearted apologies for today’s disruption in service. @ ShellStationsUK will it be fixed Ford I am extremely disappointed in the right solution please read the following carefully! Scotlandphotos @ TSB I 've tried logging in several times on the that. 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