Many of the guests didn't realize that this was a Soft opening and their actual Grand Opening is scheduled for February 18th 2015. Returning Visitor - Yes Royalton Riviera Cancun Resort & Spa, Puerto Morelos Picture: 2 bedroom diamond club Oceanview suite - Check out Tripadvisor members' 13,029 candid photos and videos of Royalton Riviera Cancun … Our guests praise the pool and the restaurant in our reviews. I wouldn't even have to ask it was always "Sir, coffee with baileys and a mimosa" Little things like that make vacations worth the money you spend. Yes there is still construction going on but it is minimal and the hotel does a great job about being discreet (and we were at a pool that had a good amount of it). Popular attractions Tortuga Beach and La Isla Shopping Mall are located nearby. Popular attractions Ventura Park Cancun and Petempich Bay are located nearby. And we were not disappointed but we also went in with the mindset that it was a new resort and there would be several things that would need attention.We arrived to the hotel at 12:00am in Cancun and was pleasantly surprised that the bus ride was only 15 minutes away from the airport. With all the reviews we were seeing it was a hit or miss resort. Taxes and fees that are shown are estimates only. I think the most we waited was about 30 minutes (not a problem for us we just had a drink at the bar). I can tell you a million things about how amazing it is but honestly the pictures say much more. Difficult when travelling with tired children. At Armadillo it was a combination of both.Zen was a disappointment as we never had the opportunity to try the teppaniyaki table which may have changed our experience but had their regular menu. We especially loved Roberto and Carlos at the Hideaway Pool bar who kept the drinks coming right to our swim out pool. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We loved Hunter (truffle Mac and cheese - yummy) and the Japanese restaurant. We did not have issues with it but did notice some older guest did.It was hard to leave for home. Please see our partners for more details. Diamond Club™ Royalton Luxury Resorts offers guests an exclusive vacation experience with an upgrade to Diamond Club™. Prices are the average nightly price provided by our partners and may not include all taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Effective from 12/24/20. Buffet is available for breakfast, just don't like hearing slowed coldplay music with dimmed blue lights everywhere when I'm waking up. Better process is required here.Butler Service:Was amazing, and they did wow us with a bubble bath, delivering drinks to us poolside after the bars closed and having a cheese tray in our room when returning. Bars:There are many bars throughout the hotel and you should not be waiting too long for a drink. The spa itself was fantastic. The service though at Opa was quick and efficient which was great.The Sports bar is awesome. Royalton Riviera Cancun Resort & Spa, Puerto Morelos Photo : 2 bedroom diamond club Oceanview suite - Découvrez les 13 315 photos et vidéos de Royalton Riviera Cancun Resort & Spa prises par des membres de Tripadvisor. Diamond Club Upgrade - Probably not/Maybe (Why 4 stars) The shower was amazing as was the jetted tub! Make your family vacation in Mexico truly memorable with a stay at the Royalton Riviera Cancun. Others had a seafood dish that they didn't like. My husband and I recently visited (Feb. 5-12) from this great resort and we thoroughly enjoyed every moment! The resort is built on a white sand beach with mangroves/swamp to the rear with a 3 kilometer road coming direct from the main highway to the resort and is isolated from any other properties so you will have to take taxi, or bus to town.Summary: Recommend - Yes - for Families, Foodies, Beach, Couples, Luxury, Hideaway section - if you want Adult only area.Pros: Cleanliness, Service Staff, Resort Ambiance, Accommodations/Rooms, Safety/SecurityCons: Diamond Club value, Vacation Club/Time Share (no interest to us) Returning Visitor - YesDiamond Club Upgrade - Probably not/Maybe (Why 4 stars)Now here are the details if you want the longer version:Check in:We checked in at the Diamond Club lounge, and was very quick and easy. , Swim-out river pool, restaurant, and the layout, 8 outdoor,... Spa - all were very good and most should not be waiting too long for drink. 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